Open Classroom | Finding the Opportunities in the Crisis: Applying a Continuous Quality Improvement Lens to Changes in Social Service Delivery | Brown School at Washington University in St. Louis
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Open Classroom | Finding the Opportunities in the Crisis: Applying a Continuous Quality Improvement Lens to Changes in Social Service Delivery

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Presented by

Sarah Buek, MSW, LCSW
Founder, The IllumiLab
Adjunct Faculty, Brown School

Brown School alumna Sarah Buek (MSW '05) is founder of The IllumiLab, a consultancy firm that draws on tools from evaluation, continuous quality improvement, strategic planning, and project management to help nonprofits define, measure, and improve their impact. Join her for a conversation about the opportunities for organizations to leverage the challenges and disruptions inherent in the pandemic to reconsider their services and processes for better service to vulnerable populations.