Building Your Conflict Management Repertoire | Brown School at Washington University in St. Louis
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Building Your Conflict Management Repertoire

Due to the global health situation, Washington University is enacting a distance learning policy impacting all Professional Development offerings until at least Memorial Day (late May). We are currently working with individual instructors to determine whether each offering will be postponed or offered as scheduled in an online format. Most webpages are now updated to reflect this information. Thank you for your patience in these uniquely dynamic times.

Jessica Kuchta-Miller, JD, MA
Staff Ombudsperson, Washington University

Preferred registration deadline: April 24th

This workshop will be conducted in a virtual Zoom meeting online format.

3 CEUs

Inevitably, individuals in leadership roles will face conflict. Often, a leader’s effectiveness depends on their ability to manage conflict successfully. Using the Thomas-Kilmann Conflict Mode Instrument, an assessment tool that explores five basic conflict handling modes, participants in this interactive session will examine their own preferred conflict styles in relation to others and carefully consider characteristics, behaviors, advantages, and disadvantages of different styles.

Participants will explore how the overuse and underuse of each style impacts communication, problem solving, and the breadth of depth of their own conflict repertoire.

General Admission: $60**
Class size is limited to 30.

**Discounts on workshop admission are offered to the Brown School’s students, alumni, and field instructors. We also offer a discount to full-time graduate students in other programs and to our Washington University faculty/staff colleagues. No other discounts are available. Admission discounts apply automatically in your cart, based on your profile in our registration software.

*Registration will open in a new window

Washington University’s Danforth Campus is currently closed, in accordance with directives from state and local government.  Professional Development staff are working remotely and are available to answer your questions at  Please note that we are unable to receive mail, answer telephones, or welcome visitors to campus at this time.