Building Your Conflict Management Repertoire | Brown School at Washington University in St. Louis
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Building Your Conflict Management Repertoire

All Brown School professional development workshops will be hosted online through Spring 2022.
Our staff are available to answer your questions at

Jessica Kuchta-Miller, JD, MA
Staff Ombudsperson, Washington University

Preferred registration deadline: December 10th

This workshop will be conducted in a virtual Zoom meeting format.

3 CEUs

Inevitably, individuals in leadership roles will face conflict. Often, a leader’s effectiveness depends on their ability to manage conflict successfully. Using the Thomas-Kilmann Conflict Mode Instrument, an assessment tool that explores five basic conflict-handling modes, participants in this interactive session will examine their own preferred conflict styles in relation to others and carefully consider characteristics, behaviors, advantages, and disadvantages of different styles.

Participants will explore how the overuse and underuse of each style impacts communication, problem-solving, and the breadth of depth of their own conflict repertoire.

General Admission: $60**
Class size is limited to 30.

**Discounts on workshop admission are offered to the Brown School’s students, alumni, and field instructors. We also offer a discount to full-time graduate students in other programs and to our Washington University faculty/staff colleagues. No other discounts are available. Admission discounts apply automatically in your cart, based on your profile in our registration software.

*Registration will open in a new window

Professional Development staff are currently working a limited schedule in our office.  For the fastest response to any inquiry, please email  We are unable to welcome visitors to campus at this time.