Manager As Mediator | Brown School at Washington University in St. Louis
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Manager As Mediator

Preferred registration deadline: September 22nd

3 CEUs

Jessica Kuchta-Miller, JD, MA
Staff Ombudsperson, Washington University

Supervisors often are asked to intervene when conflict arises among and between their direct reports. Knowing whether, when, and how to intervene is key. Mediation offers one approach managers can employ. Generally, mediation is any process in which another person helps those in conflict address their differences in a healthy and constructive way.

In this highly interactive workshop you will examine the value and appropriateness of mediation as a means to facilitate difficult conversations between those you supervise. You will be introduced to a seven step framework and will have opportunity to practice such conversations using the framework as your guide.

Class size is limited to 30.

$50 General Admission
$30 Brown School Field Instructors
$10 Full-Time Graduate Students

Effective September 1, 2017, the cost of visitor parking is no longer included in our program registration fees.  
Click here for more information.

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