Supervisor as Conflict Resolution Coach | Brown School at Washington University in St. Louis
Skip Ribbon Commands
Skip to main content

Supervisor as Conflict Resolution Coach

 

Preferred registration deadline: July 3rd
Friday, July 10, 2015

1:00 - 4:00 p.m.

3 CEUs


C.J. Larkin, JD, MAAdjunct Faculty, Washington University School of Law

Subordinates bring "people issues" to supervision. How much of personality clashes and conflicts are the supervisor's job to "solve?" How can a supervisor empower an employee to do their best to resolve their own issues, without making the employee feel unheard or unsupported?

Class size is limited to 30. Participants will consider techniques to create a work culture wherein failures of the team are group problems to be solved, rather than a battle to make sure the blame doesn't stick on you. We discuss the times when it is most appropriate for a supervisor to "mediate" an issue versus "arbitrate" it, as well as when co-workers in conflict should be separated versus encouraged to work out their challenges. This workshop will apply mediation-based strategies to workplace conflict.

$50 General Admission
$30 Brown School Field Instructors
$10 Full-Time Graduate Students

Washington University Shield Logo